The all-in-one customer feedback tool for SaaS teams

Collect ideas, prioritise what matters, share a live roadmap, and announce updates to the people who asked so they know you listened.

Free forever plan · No credit card · Live in under 5 minutes

Your feedback is everywhere. Your roadmap is chaos.

Sound familiar? SaaS product teams lose weeks to the same mess — and customers feel the silence.

  • Ideas are scatteredRequests live in Slack, tickets, and email — so the loudest voice wins, not the best idea.
  • Roadmaps go staleYou publish once, then it drifts. Customers stop trusting it; your team stops updating it.
  • Shipping feels silentYou build what they asked for — and never tell the people who cared most.
Feedback scattered across Slack, email, and support tickets

That silence costs more than time

When customers cannot see that you listened, trust falls, churn risk rises, and customer lifetime value moves in the wrong direction.

You build the wrong things

Scattered signals let the loudest voice shape the roadmap, wasting engineering time on work customers may not value.

Customer trust erodes

Stale roadmaps and unanswered requests make every promise feel less reliable — so engagement and loyalty decline.

Quiet customers churn

Users who never hear back assume their feedback was ignored. They leave before giving you another chance to respond.

One platform. Complete feedback loop.

Feedback, roadmap, and changelog share the same data — so a vote today becomes an email the day you ship.

Collect feedback, prioritise on a roadmap, and close the loop with changelog notifications

Three surfaces. One system.

Stop juggling separate tools for requests, plans, and releases. FeatureBoard keeps the path together so every idea has a clear route home.

Capture every request before it gets lost

Give users one place to share what they want — and your team a board that stays organised on its own.

  • One hub instead of Slack, email, and tickets
  • Votes show real demand before you commit engineering time
  • Duplicates merge as people type — so you triage once
FeatureBoard public feedback portal

Show customers a roadmap they can trust

The public view stays in sync with what your team is actually doing — so status updates rebuild trust instead of eroding it.

  • Status changes update the public view instantly
  • Customers see demand and context on every item
  • Stale work surfaces before it quietly dies
FeatureBoard public roadmap

Tell the people who asked when you ship

Every release becomes a moment users notice — not another silent deploy they never hear about.

  • Release notes drafted from the feedback you closed
  • Voters get notified first — without a manual list
  • In-product badges surface updates where users already are
FeatureBoard public changelog

Loved by product teams

Heads of product, founders, and ops leads who needed one platform to manage feedbacks, roadmaps and changelogs.

★★★★★

“We used to piece feedback together from support, email and Slack. Now there's one hub — and our roadmap finally reflects what customers actually want.”

MRMaya RaoHead of Product, Orbit
★★★★★

“Closing the loop is the killer feature. Customers reply to the release note thanking us. That never happened before.”

DWDan WhitfieldFounder, Lumen
★★★★★

“Set up in an afternoon. Within a week we had 400 votes and a clear top three. It paid for itself before the trial ended.”

PNPriya NandakumarCOO, Helio
More return visits once customers see you listening
40%More ideas submitted when the board is public
10%+Lower churn when voters hear “we shipped it”

Frequently asked questions

Setup, pricing, migration, and how feedback, roadmap and changelog fit together.

How long does setup take?

About five minutes. Sign up, name your workspace, and you already have a public board, a roadmap and a changelog ready to share. Custom domain and branding take another few minutes.

Do you charge per user?

Never. Every plan includes unlimited end users and unlimited posts. We charge for capabilities like custom domains, private boards and integrations — not for the people using them.

How do feedback, roadmap and changelog connect?

They're one system. Move a feedback item to Planned and it appears on the roadmap. Ship it, and the changelog drafts a post and notifies every user who voted or commented. You don't wire any of that together.

Can I match my brand?

Yes. Paid plans include a custom domain, your logo, favicon and a primary colour that carries through the portal, the widget and every email.

What about migrating from Canny or another tool?

We have first-class imports for Canny and CSV with AI-assisted column mapping. For anything unusual, our team migrates it by hand at no cost.

Is there an API?

Yes — a full REST API, webhooks and an MCP server so your agents can triage feedback, update the roadmap and publish changelogs from wherever you work.

Stop losing customers to silence

When users take the time to share feedback, they're invested in what you're building. Close the loop — and they're the ones who stay.